When a decision is made to outsource a part or your entire project to another country, many communication challenges appear. Winkler et al. (2008) present a study of such a situation between German customers and Indian suppliers

When a decision is made to outsource a part or your entire project to another country, many communication challenges appear. Winkler et al. (2008) present a study of such a situation between German customers and Indian suppliers. What key lessons can you take away from the study of this article and apply to your future IT projects? Explain how knowledge of the techniques in this article could have helped in past projects?

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