What is a SWOT analysis? Consider an organization you are familiar with or an organization you select through research. How would a SWOT analysis be incorporated into the quality process during the planning phase?

 What is a SWOT analysis? Consider an organization you are familiar with or an organization you select through research. How would a SWOT analysis be incorporated into the quality process during the planning phase?

2. As part of the continuous improvement process, what are some reasons a company would want to develop a strategic alliance with its supplier?

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3. What are some ways that companies measure customer satisfaction? How does your company measure success? Does your company use customer feedback when creating an action plan?