What are the most important concepts you have learned from this course?How can you apply these concepts to your workplaceHow will these concepts impact you personally and professionally?

What are the most important concepts you have learned from this course?How can you apply these concepts to your workplaceHow will these concepts impact you personally and professionally?What is the value-added from these concepts or what difference can these concepts make to your organization? (e.g., financial savings, productivity improvements, expanded marketing activities).Personal notes and observations.