Training and development and performance management

500 words total with references (text attached)


Question A

Suppose that you are the manager of an accounts receivable unit in a large company. You are switching to a new system of billing and record-keeping and need to train your three supervisors and 28 employees in the new procedures. What training methods would you use? Why

Question B

What sources could be used to evaluate the performance of people working in the following jobs?

  • Sales representative
  • TV reporter
  • Director of nursing in a hospital
  • HR Manager
  • Air traffic controller