Question 1

1.         

Which of the following is an appropriate action for a supervisor to take in respect to unionization activities?

[removed]

 

attending union meetings when invited by workers

[removed]

 

encouraging employees to share unionization opinions

[removed]

 

sharing personal experiences about union involvement

[removed]

 

asking employees how they will vote in a union election

5 points   

Question 2

1.         

Arbitration means ending an impasse by ________.

[removed]

 

assisting the principals in reaching an agreement

[removed]

 

studying the issue in a dispute and suggesting a settlement

[removed]

 

making a public recommendation to a committee

[removed]

 

giving a third-party the power to determine and dictate the settlement terms

5 points   

Question 3

1.         

Which type of union security accounts for almost three-fourths of union contracts?

[removed]

 

preferential shop

[removed]

 

agency shop

[removed]

 

closed shop

[removed]

 

union shop

5 points   

Question 4

1.         

Which of the following best describes the purpose of the Wagner Act?

[removed]

 

guaranteeing each employee the right to bargain collectively free from interference and coercion

[removed]

 

making it illegal for a union to refuse to bargain in good faith with the employer

[removed]

 

allowing secret-ballot elections for determining whether a firm’s employees would unionize

[removed]

 

banning unions from preventing employees from exercising their guaranteed bargaining rights

5 points   

Question 5

1.         

What is the first step in the union drive process?

[removed]

 

obtaining authorization cards from employees

[removed]

 

making initial contact with employees

[removed]

 

holding an initial organization hearing

[removed]

 

campaigning for employee votes

5 points   

Question 6

1.         

When representatives of Ford’s management and autoworkers union meet to negotiate a labor agreement, which of the following is most likely occurring?

[removed]

 

collective bargaining

[removed]

 

featherbedding

[removed]

 

union salting

[removed]

 

certification

5 points   

Question 7

1.         

All of the following are examples of permissible bargaining items EXCEPT ________.

[removed]

 

indemnity bonds

[removed]

 

use of union label

[removed]

 

employee drug testing

[removed]

 

strikebreaker employment

5 points   

Question 8

1.         

Which of the following bans certain unfair labor practices and provides for majority rule and secret ballot elections?

[removed]

 

Landrum-Griffin Act

[removed]

 

Norris-LaGuardia Act

[removed]

 

Wagner Act

[removed]

 

Taft-Hartley Act

5 points   

Question 9

1.         

Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech’s top executives are considering fighting the unionization efforts.

Which of the following questions is LEAST relevant to the decision by Hyper-Tech to fight unionization efforts?

[removed]

 

How many Hyper-Tech employees were hired within the last year?

[removed]

 

What percentage of Hyper-Tech employees signed authorization cards?

[removed]

 

Does Hyper-Tech qualify for coverage by the National Labor Relations Board?

[removed]

 

What is the opinion of Hyper-Tech’s shareholders and creditors regarding unionization?

5 points   

Question 10

1.         

Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.

[removed]

 

espionage

[removed]

 

inside games

[removed]

 

lockouts

[removed]

 

strikes

5 points   

Question 11

1.         

Which term refers to a union organizing tactic by which union members are placed on non-union job sites?

[removed]

 

featherbedding

[removed]

 

union salting

[removed]

 

mediating

[removed]

 

picketing

5 points   

Question 12

1.         

Which intervention method listed below is the most definitive of all third-party interventions?

[removed]

 

fact finding

[removed]

 

mediation

[removed]

 

binding arbitration

[removed]

 

interest arbitration

5 points   

Question 13

1.         

Costco most likely has a reputation as being the “anti-Walmart” because the firm ________.

[removed]

 

provides regular annual training

[removed]

 

offers generous employee benefits

[removed]

 

pays above the minimum wage

[removed]

 

allows closed shop union security

5 points   

Question 14

1.         

Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech’s top executives are considering fighting the unionization efforts.

Which of the following, if true, best supports the suggestion that Hyper-Tech will lose an NLRB election?

[removed]

 

Surveys indicate that Hyper-Tech employees have high job satisfaction.

[removed]

 

Hyper-Tech managers have been told to share their opinions about unions with subordinates.

[removed]

 

Hyper-Tech managers have been told to avoid making promises to their subordinates.

[removed]

 

Only a fraction of Hyper-Tech employees voted in the election.

5 points   

Question 15

1.         

Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?

[removed]

 

fact finding

[removed]

 

mediation

[removed]

 

binding arbitration

[removed]

 

nonbinding arbitration

5 points   

Question 16

1.         

Which of the following is most likely a false statement about union membership?

[removed]

 

Employees prefer nonunion workers, so they pay them higher wages than union workers.

[removed]

 

In an attempt to organize workers aggressively, seven big unions formed one federation.

[removed]

 

In some industries, unionization has been linked to improved employee performance.

[removed]

 

Both blue-collar and white-collar industries have union members.

5 points   

Question 17

1.         

In which human resource activity does a typical labor agreement NOT give the union a role?

[removed]

 

recruitment

[removed]

 

selection

[removed]

 

dismissal

[removed]

 

appraisals

5 points   

Question 18

1.         

Which of the following best describes a “yellow-dog” contract?

[removed]

 

Employers agree to abide by the guidelines of the local labor unions.

[removed]

 

As a condition of employment, an employee agrees not to join a union.

[removed]

 

Union members agree to the agency shop form of union security.

[removed]

 

As a condition of employment, an employee agrees not to picket.

5 points   

Question 19

1.         

Union authorization cards serve all of the following functions EXCEPT ________.

[removed]

 

subjecting the employee to union rules

[removed]

 

stating that the employee has applied for membership

[removed]

 

designating the union as a bargaining representative

[removed]

 

enabling employers to modify employment conditions

5 points   

Question 20

1.         

Which of the following best explains why union membership has fallen since 1955?

 

[removed]

 

Domestic companies are shifting from manufacturing to service-based operations.

[removed]

 

Union members earn less on average compared to non-union members.

[removed]

 

Union membership is too expensive for most blue-collar workers.

[removed]

 

Foreign-owned manufacturers will not hire union members.