1. Which of the following factors account for the interest in organizational management? 2. The degree to which quality characteristics are designed into the product is commonly referred as: 3. ____________ is a method of identifying the causes of poor quality.

1. Which of the following factors account for the interest in organizational management?

2. The degree to which quality characteristics are designed into the product is commonly referred as:

3. ____________ is a method of identifying the causes of poor quality.

4. When employees are directly involved in the quality management process, it is most commonly referred to as:

5. Control Charts are graphs that visually show:

6. Process Capability Ratio is defined as:

7. The following activities are associated with supply chain:

8. The following attributes are associated with the Bullwhip effect:

9. e-Businesses replaces physical processes with imaginary ones:

10. RFID technology uses ____________ to transfer data:

11. The following concept is associated with the