1.       Mention the four key factor of emotional intelligence.

REQUIRED TEXTBOOK: Human Relations: Job-Oriented Interpersonal Skills, 11/en, by Andrew DuBrin (Be sure to get the eleventh edition!).

ISBN-10: 0135109418
ISBN-13:  9780135109410

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1.       Mention the four key factor of emotional intelligence.

 

2.       Mention steps in the communications process.

 

3.Mention 6 Positive Interpersonal Skills While Using Cell Phones.

 

4.Mention 5 advantages and 5 disadvantages of teams and teamwork.